Solutions Architecture Engineer 1 When our customers are looking for IT consulting expertise where else would they turn but to the company driving human progress through technology Our Solutions Architecture team within Skilled Services are experts in package customization and integration as well as total end-to-end solutions in targeted industry segments After thorough consultation with our customers and careful analysis we develop new IT systems or replace existing systems that support customers strategic operational and financial goals Join us to do the best work of your career and make a profound social impact as a Solutions Architecture Engineer 1 on our Global Remote Delivery Team EUC Team in Remote-Bengaluru What you ll achieve As a client engineer you will be responsible for managing the client IT infrastructure and environment you will be involved in troubleshooting complex problems working on priority incident resolutions and maintaining the client s IT infrastructure You will work with multiple resolver groups within the Managed Services teams to ensure incidents are root caused and resolved The Global Remote Delivery Team EUC operates in the Application Services and Infrastructure Migration space with the delivery teams spread across Bangalore Hyderabad Malaysia Working at the cutting edge we design and develop Application Packages ensure compatibility with all the latest releases of Microsoft Windows Client and Server OS and assist customers in the consolidation and migration of their Infrastructure environments The Global Remote Delivery Team is looking for an Application Packaging Client Engineers who will be responsible for working on the Application Packaging and Infrastructure Services Projects assisting with creation of packages on MSI App-V ThinApp MSIX as well as assist with any of the Infrastructure Migrations You will SCCM Intune support and management activities Incident and Request for end users Assist with application packaging require