About Flix At Flix we offer a dynamic work environment with competitive pay strong growth opportunities and a tech-driven approach to making travel more accessible sustainable and affordable We are looking for energetic and customer-focused professionals to join our team and ensure seamless operations at our passenger service counters for the upcoming Shuttle Project About the Role As a Ground Operations Executive you will play a key role in managing day-to-day operations and driving service excellence You will be responsible for assisting passengers handling queries managing ticketing processes and coordinating smooth departures and arrivals As a Shuttle Operations Executive you will be responsible for managing the day-to-day operations and sales activities at the service counters Your role will involve assisting passengers handling queries coordinating smooth bus arrivals and departures and ensuring a great customer experience Your Key Responsibilities Manage daily operations at passenger service counters Handle ticket sales inquiries and issue resolution with a solid focus on customer experience Ensure smooth coordination of vehicle arrivals and departures Collaborate with the operations team to resolve on-ground challenges quickly Maintain accurate records of daily sales and passenger data About You 2-4 years of experience in direct sales - B2C sales preferably customer service or operations Strong communication and interpersonal skills Comfortable working in rotational shifts including weekends and holidays Customer-first mindset with strong problem-solving abilities Prior experience in travel mobility or hospitality is a plus but not mandatory Fluency in Hindi and English is mandatory additional regional languages are an advantage Why Join Flix At Flix we empower our teams to push boundaries and shape the future of mobility As we continue to grow in India and globally we combine cutting-edge technology with on-ground operational excellence to deliver smarter
📌 Airport Shuttle Executive (Delhi)
🏢 FlixBus
📍 Delhi