Job Req ID Posting Date Function Location Salary Why this job matters We are seeking a skilled and experienced Technical Architect- ServiceNow IT to join our team In this role you will manage complex software engineering that provides Service Management and Service Assurance across the Digital Corporate Unit leveraging the ServiceNow platform notably the TSM HRSD and SecOps products Your primary focus will be designing and implementing solutions aligning with business needs ensuring high-quality scalable and reusable code You will work closely with product owners stakeholders and squad members to deliver exceptional customer experience and drive operational efficiencies across our organisation What you ll be doing 1 Delivers the engineering strategy in ensuring the engineering organisation s ability to deliver high quality on time and on budget and implementing means of bringing measurability as well as predictability to the engineering organisation s capabilities 2 Executes complex technical decisions technology choices and architecture for a wide range of high-performance products capabilities and platforms effectively balancing short-term impact with long-term transformation 3 Resolves complex and strategic issues using advanced technical knowledge across wider industry and or specific sectors and develops bespoke or leading edge technically complex solutions e g relating to current un-tested technology and or large-scale impact of products 4 Executes and contributes to the development of the ambitious and compelling technical roadmap to meet the needs of the business engineering team and partner teams 5 Executes engineering and operational excellence initiatives implementing metrics and process for regular assessment and improvement 6 Drives an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability 7 Writes tests and reviews code refining and rewriting as necessary independently and commu