Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven setting love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Senior Manager - Business Training We are seeking a strategic training manager to lead knowledge transfer KT for transitions and steady-state operations and establish robust knowledge management KM practices for a new account in insurance unit The role will partner closely with delivery transitions and HR to deliver measurable outcomes faster time-to-proficiency lower dependency risk improved client experience and higher productivity Responsibilities Lead and manage end-to-end Knowledge Transfer for the new account Partner with Operations Transitions to ensure seamless knowledge transfer Design and implement ways of working training plans assessment framework and success criteria Ensure SOPs availability and L5 detailing covering all areas of work Front end with clients leadership on training progress and performance governance Solution plan for any contingencies Institutionalize run KM practices once account goes int

📌 Senior Manager – Business Training (Gurugram)
🏢 Genpact
📍 Gurugram