Job Description - Retail Sales Associate

Job Summary

Key Responsibilities
- Greet customers and understand their requirements.
- Assist customers in selecting suitable products.
- Explain product features, pricing, offers, and benefits.
- Achieve daily, weekly, and monthly sales targets.
- Maintain excellent customer service and build strong customer relationships.
- Handle customer queries, complaints, and feedback professionally.
- Maintain attractive product displays and proper store merchandising.
- Ensure products are properly stocked, labelled, and organized.
- Assist with billing, payments, exchanges, and returns as required.
- Maintain cleanliness and organization of the sales area.
- Maintain knowledge of products, competitors, and current promotions.
- Maintain accurate sales and customer records.
- Coordinate with the Store Manager and other team members to ensure smooth store operations.

Required Skills & Qualifications




- 12th pass or Graduate in any discipline.
- Previous retail or sales experience is preferred.
- Excellent communication and interpersonal skills.
- Customer-oriented and confident personality.
- Robust convincing and negotiation skills.
- Ability to meet sales targets.
- Basic computer/POS knowledge.
- Good grooming and professional appearance.
- Ability to work in shifts, weekends, and holidays when required.

Key Performance Indicators (KPIs)
- Achievement of monthly sales targets.
- Customer satisfaction and retention.
- Conversion of walk-in customers into sales.
- Average transaction value.
- Product knowledge and upselling performance.
- Store discipline and merchandising standards.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Retail Sales Executive (Nashik)
🏢 MOMENTZ
📍 Nashik