JLL supports the Whole You, personally and professionally.
What This Role InvolvesLead discovery workshops with business stakeholders to surface automation, Gen AI, and agentic AI opportunities across processes
Own use-case evaluation and technology routing at the front end of the pipeline — determining, with real technical grounding, whether an opportunity belongs in the RPA/Python automation bucket, the Gen AI + Automation bucket, or the Agentic AI bucket
Translate business requirements into clear functional specifications (BRDs/FRDs/PDDs) tailored to the chosen technology path — including data/prompt requirements for Gen AI use cases and tool, orchestration, and autonomy requirements for agentic use cases
Partner closely with RPA developers, Gen AI/prompt engineers, and agentic AI developers to validate technical feasibility, effort, and design before committing timelines to the business
Draw on strong technical understanding and prior delivery experience to challenge technical assumptions, spot scope creep early, and de-risk delivery before it starts
Support QA/UAT with genuine technical fluency — particularly for Gen AI and agentic outputs, where validation goes beyond simple pass/fail scripting
Build and maintain a consistent intake framework, scorecards, and templates so use-case triage is objective and repeatable across the wider team
Communicate technology-fit recommendations and trade-offs to business and senior stakeholders in plain business language
Track and report benefits realized across all three technology buckets, working with delivery teams to ensure the numbers hold up to scrutiny
Coach and mentor other BAs on how to evaluate and frame use cases across the automation-to-agentic spectrum
ExperienceTechnical fluency: robust technical understanding of Gen AI and Agentic AI implementations, gained through close involvement in delivery — as a technical lead, solution architect, or embedded BA on a technical build — not just conceptual expos
📌 Senior Manager (Hyderabad)
🏢 JLL
📍 Hyderabad