Job Description - Review Management Intern

Job Title: Review Management Intern
Location: Noida Sector 3 (Near Sector 16 Metro Station)
Employment Type: Internship
Work Mode: Onsite
Duration: 3-6 Months
Stipend: ₹10,000 per month (In Hand)
Joining: Immediate Joiners Preferred

About the Role

Key Responsibilities
- Monitor and manage customer reviews across platforms such as Google, company websites, and other online review channels.
- Respond to both positive and negative reviews with thoughtful, accurate, and professional replies.
- Maintain a consistent and positive brand tone in all written communication.
- Understand customer concerns and draft appropriate responses based on the situation.
- Escalate sensitive or unresolved reviews to the relevant team when required.
- Maintain records of review activities and ensure timely responses.
- Identify recurring customer feedback and share observations with the team.
- Contribute to improving the organization's online reputation through effective communication.

Required Skills:
- Excellent written and verbal communication skills.




- Strong English proficiency with excellent grammar and vocabulary.
- Fast and accurate typing skills.
- Strong critical thinking and problem-solving abilities.
- Ability to draft clear, professional, and empathetic responses.
- High attention to detail and accuracy.
- Good organizational and time management skills.
- Basic knowledge of Microsoft Word, Excel, and Google Workspace.

Eligibility
- Undergraduate or Graduate students from any discipline.
- Freshers are encouraged to apply.

What We Offer
- ₹10,000 per month (In Hand) stipend.
- Hands-on experience in online review and reputation management.
- Exposure to qualified business communication and customer engagement.
- Mentorship from experienced professionals.
- Internship Certificate upon successful completion.
- Opportunity for a full-time role based on performance.

Pay: ₹8,000.00 - ₹10,000.00 per month

Language:
- English (re

📌 Review Management Intern (Noida)
🏢 IMTS Institute
📍 Noida