Company: Nexa Core HR Pvt. Ltd. _(Hiring for Our Client)_
Industry: Food Delivery / Food Chain Services
Department: Customer Support
We are looking for a customer-focused Restaurant Relationship Executive to build and maintain solid relationships with partner restaurants. The role involves placing and confirming orders, coordinating with restaurant partners, resolving operational issues, and ensuring seamless order execution for an excellent customer experience.
Key Responsibilities
- Communicate with partner restaurants on a daily basis.:
- Place and confirm customer orders with restaurants.:
- Build and maintain strong restaurant relationships.:
- Resolve restaurant-side operational issues promptly.:
- Coordinate with internal teams to ensure smooth order fulfilment.:
- Maintain accurate communication and order records.
Key Skills
- Restaurant Relationship Management:
- Vendor Coordination:
- Order Coordination:
- Communication Skills:
- Customer Service:
- Negotiation Skills:
- Problem Solving:
- MS Excel & MS Office:
- Coordination & Follow-up:
- Time Management:
- Teamwork