Senior Service Advisor - SS Hyundai Kottarakara

Job Type: Full-time
Location: Kottarakara, Kerala
Salary: Best in industry + Incentives

Job Summary

Key Responsibilities
- Handle customer interactions related to vehicle service, repairs, and maintenance
- Create job cards, understand customer complaints, and provide accurate solutions
- Coordinate with technicians for timely job completion
- Provide cost estimates, explain repairs, and obtain customer approvals
- Ensure timely delivery of vehicles and maintain service quality standards
- Handle customer complaints and escalations professionally
- Monitor workshop scheduling and service workflow
- Maintain strong customer relationships and ensure repeat business

Requirements:
- Minimum 3-5 years experience as Service Advisor in automobile dealership
- Strong customer handling and communication skills
- Good technical knowledge of vehicle service and repairs




- Ability to manage team coordination and service operations
- Basic computer knowledge (DMS/Service software preferred)
- Diploma/B.Tech in Automobile/Mechanical preferred

Key Skills
- Customer Relationship Management
- Service Operations & Aftersales
- Problem Solving & Complaint Handling
- Team Coordination
- Sales & Upselling Ability

Benefits
- Attractive salary + performance incentives
- Growth opportunities within SS Group
- Professional working setting

Contact

(phone hidden), (phone hidden)

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Experience:
- total work: 1 year (preferred)

Work Location: In person

📌 Senior Service Advisor (Kottarakkara)
🏢 SS HYUNDAI
📍 Kottarakkara