About us:
Working at Tech Holding isn't just a job, it's an prospect to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies - from emerging startups to large Fortune 50 firms - and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.

Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Experience : 2 - 3 years
Shifts: Rotational Shifts

Requirements:
- Active Directory/User management/ Troubleshooting
- Office 365-Outlook Troubleshooting & Microsoft O365 administrator skills is must
- Sharepoint Administrator skills
- Intune Administrator (Advantage)
- Knowledge of Technical Terms DNS/DHCP/VPN/Network etc.




- Knowledge/Experience of Backup tools
- Knowledge of Ticketing tools and SLA.
- Knowledge of Server/Network Monitoring Tools
- Excellent analytical skills, written and verbal communication.
- Experience as a technical specialist in customer-facing roles
- Strong task management skills
- Customer focused with a passion for resolving unique problems
- Must have on-call support experience
- International client support experience (preferred)
- Basic knowledge of AWS and Linux (Advantage)
- 24*7 Support (Rotational Night Shift):
- 5 days working.
- Voice Support.

Responsibilities
- Excellent communication skills and ability to discuss and troubleshoot issues with Native English Speakers
- Efficiently handling incoming voice calls and acting as the first point of contact for service request calls & requisitions through voice support.
- Telephonic support to End Users and coordination with Vendors, Client Proble

📌 Technical Support Engineer (Ahmedabad)
🏢 Tech Holding
📍 Ahmedabad