General Information:
Location
- Jaipur, Rajasthan
- Working Schedule
- Full time
- Work Arrangement
- Hybrid
- Relocation Assistance Available
- No
- Posted Date
- 18-Jun-2026
- Job ID
- 18406

Description and Requirements:
Insurance Associate(Specialist)

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- Position Title:Specialist

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- Reports to (Responsibility Level):Assistant Manager

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- Supervises:NA

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- Location:
Jaipur

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- Global Grade:
GG 9

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- Complexity:
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- 7

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- PID/s Load Mapping:
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- Position Summary
To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers.

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- Job Responsibilities
- Fast Track claims assessment:
- Responsible for the claim assessment, decision making and customer communication within agreed controls on fast-track claims.
- Ensure that work is completed to required quality standards within agreed timelines.




- Ensure that claims not meeting fast track criteria are identified and triaged appropriately.
- This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive.
- Other Claims assessment:
- Responsible for the timely and accurate assessment, decision making, settlement and communication of complex Individual Protection Claims from beginning to end.
- Acts independently within agreed authority and service levels. Decision making authority is an essential requirement, expected to hold or be working towards multiple product authority.
- Ensure that work is completed to the required quality standards within agreed timelines.
- This role requires the ability to make claim liability decisions within the agreed controls. The role holder is expected to demonstrate the ability to review information, analyze and be decisive.
- Responsible for building trusted p

📌 Specialist (Jaipur)
🏢 MetLife
📍 Jaipur