Join our Team:
About This Opportunity
- What You Will Do
- Develop, configure, and customize BMC Remedy AR System (ARS 8.0+) and BMC Remedy ITSM Suite modules including Incident, Problem, Change, Asset, SRM, SLM, and Knowledge Management
- Manage Foundation Data — including creation, updates, and deletion — and configure ITSM components end-to-end
- Build and maintain integrations with third-party and B2B systems; lead migrations and consolidation of disparate systems into an enterprise ITSM infrastructure
- Provide technical support across the Remedy Suite — including ADDM, BCM, CMDB, and Asset Management — across production, test, and development environments
- Manage Change Management approvals, assignments, notification mechanisms, SLM, and end-to-end CM lifecycle
- Support all stages of the Software Development Lifecycle (SDLC)

What You Will Bring- Proficiency in SQL and PL/SQL
- Strong understanding of third-party and B2B integration architecture with Remedy




- Experience with enterprise migrations and consolidation of ITSM platforms
- Ability to create and maintain architectural diagrams, design specifications, and process documentation
- Strong stakeholder management and communication skills
- Demonstrated ownership and accountability in delivering solutions and resolving issues

Why join Ericsson?At Ericsson, you´ll have an outstanding chance. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
- Primary country and city: India (IN) || Bangalore

Req ID: 786721

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