Job Description - Sales Executive (B2B & Customer Support)

Company: Maaesa Creations Pvt. Ltd.
Location: Jaipur (Work from Office)
Employment Type: Full-Time, Jagatpura Jaipur

About Maaesa

Maaesa is a leading women's fashion brand manufacturing and supplying ethnic and western wear across India and international markets. We are expanding our B2B and export business and are looking for an energetic Sales Executive who can generate current business opportunities while ensuring an excellent customer experience for our D2C customers.

Key Responsibilities1. B2B Sales & Lead Generation
- Make outbound calls to potential B2B buyers using provided databases and self-generated leads.
- Conduct cold calling to retailers, wholesalers, boutiques, importers, distributors, and fashion buyers in India and overseas.
- Generate qualified leads and maintain a healthy sales pipeline.
- Follow up consistently with prospective buyers until conversion.
- Achieve daily, weekly, and monthly calling and lead generation targets.

2. International Business Development




- Identify and approach international buyers through online platforms and research.
- Generate export leads from various digital sources.
- Build long-term relationships with overseas buyers.
- Respond promptly to RFQs (Request for Quotations).
- Generate new business opportunities through Alibaba.
- Coordinate with the merchandising and production teams for quotations and product information.
- Maintain excellent response time and buyer satisfaction on the platform.

4. Shopify Customer Support
- Resolve customer concerns professionally and promptly.
- Process product returns, exchanges, refunds, and replacement requests.
- Coordinate with warehouse and logistics teams for smooth order resolution.
- Ensure high customer satisfaction and timely issue closure.
- 5. CRM & Reporting
- Maintain accurate records of all calls, follow-ups, leads, and customer interactions.
- Update CRM/Excel sheets daily.
- Submit daily activity report

📌 Sales Executive (Jaipur)
🏢 Maaesa Creations
📍 Jaipur