Location: Jaipur
Salary: ₹20,000 - ₹30,000 per month
Working Days: 5 Days a Week
About the Role
Key Responsibilities
- Resolve customer complaints and queries in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Escalate complex issues to the concerned department when necessary.
- Follow up with customers to ensure resolution and satisfaction.
- Maintain service quality standards and achieve performance targets.
Requirements:
- Graduate in any discipline (preferred).
- 1-3 years of experience in customer support or a similar role.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Basic knowledge of MS Office and CRM tools.
- Ability to work in a fast-paced environment.
Preferred Skills
- Customer-centric approach.
- Ability to handle pressure and manage time effectively.
- Team player with a positive attitude.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Perks:
- Health insurance
- Life insurance
- Paid time off
- Provident Fund