Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.
- About Lowe’s

At Lowe's India, we are the enablers who help create an engaging customer experience for our $90+ billion home improvement business at Lowe's. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowe's has a competitive edge in the market. To know more about Lowe's India, visit Lowes.co.in

About the Team
- Partnering closely with Fulfillment Operations, Inventory Planning, Transportation, Reverse Logistics, Customer Care, Digital Product, Technology, and Finance teams, Fulfillment Analytics ensures shared KPIs, consistent metric definitions, and actionable insights that improve customer experience while optimizing cost-to-serve.

Job Summary




- The Sr. Manager - Fulfillment Analytics leads a team of analysts responsible for delivering high-impact, project-based analytics that improve inventory availability, planning effectiveness, and post-purchase outcomes, including cancellations, returns, and refunds.

This leader owns outcomes, not just reporting. They are accountable for identifying root causes, defining measurable improvement plans, and driving cross-functional action that delivers quantifiable results. Their work focuses on major initiatives and structural performance gaps, not day-to-day operational management.

Roles & Responsibilities
Core Responsibilities
- Leading complex, cross-functional analytics projects tied to fulfillment performance and customer experience outcomes
- Translating complex operational and customer data into explicit, prioritized recommendations that influence product roadmaps, process design, and in

📌 Senior Manager Digital Post Purchase and Fulfillment (Bengaluru)
🏢 Lowe's
📍 Bengaluru