Product Research Operations Associate

Who we are:
Brightly, a Siemens company, is a leading provider of cloud-based operations management software to optimize facilities, assets, and workflow. We empower our clients and our people, combining cutting-edge technology with operational insight to transform the places we learn, live, heal, work, and play. We’re both proud and humbled to play a role in the daily operations of so many clients, and we look forward to continually drive innovation, efficiency, and safety throughout the markets we serve.

About the job:
We are seeking an organized and detail-oriented UX Research Operations Associate to support the planning, coordination, and execution of user research across the Product Design team. This role is primarily focused on research operations, including participant recruitment through Salesforce, study setup in Lyssna, and maintaining a well-structured research repository in Condens.io. In close partnership with researchers and designers, you will help prepare usability studies, surveys, card sorts,



and other research activities that enable teams to learn from customers more consistently and efficiently.

What you’ll be doing:
- : Support participant sourcing and recruitment through Salesforce, helping the team identify, track, and manage research participants for usability studies, surveys, card sorts, and related activities.
- : Partner with researchers and designers to set up studies in Lyssna, ensuring research materials, links, logistics, and study details are prepared accurately and efficiently.
- : Help coordinate the day-to-day workflows that enable high-quality research, including scheduling support, study readiness checks, documentation, and process follow-through across multiple concurrent efforts.
- : Receive, organize, and process research findings from across the broader team in Condens.io, helping ensure insights are tagged, structured, accessible, and easy to reference over time.
- : Work closely with

📌 Product Research Operations Associate (Noida)
🏢 Siemens
📍 Noida