Senior Consultant:
Hybrid, Bangalore or Pune, India:
JOB OVERVIEW
As a Legion Senior Consultant, you lead the evolution of our implementation methodology, learning from our experiences. This role also ensures that our Consultants are achieving a level of consulting certification that promotes the goals of our customers, as defined within a statement of work. This is an individual contributor role that is focused on leading the customer to implement well-designed workforce management solutions that streamline operational efficiency. During implementation, you will be configuring, testing, delivering the system and supporting customer training.
RESPONSIBILITIES AND DUTIES
Sr. Consultant Core Activities
- Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions
- Manage multiple concurrent enterprise projects, leading all implementation project phases
- Ensure a smooth implementation and adoption of the Legion platform,
providing a seamless journey and business results that drive customer success
- Configure Legion products according to the solution blueprint
- Provide configuration reviews and configuration knowledge transfers to the customer
- Assist customers with software testing along with roll-out activities such as data loads and system initialization
- Deliver live customer training for areas such as training the trainer for administrators and store managers
- Lead and facilitate discussions and workshops with the customer
- Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc.
- Define, manage, and deliver on customer expectations throughout the implementation process
- Work with teams within Legion to ensure implementation timelines and support SLAs are met
- Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
- Be famili
📌 Senior Consultant (Pune)
🏢 Legion
📍 Pune