About the Prospect: Job Type: Fixed Term Contractor

Contract duration : 5 months.

Application Deadline: 12 July 2026

Title Senior Manager Business Analysis

Department Client Experience Platforms - Retirement Capability

Location Gurgaon

Reports To Capability Product Owner

Level 6

We share a commitment to making things bettr for Clients and each other. We continually explore new technology and different ways of working to put our clients first. So bring your boldest ideas to our Retirement Capability team and feel like you’re making progress.

About your team

The Retirement Capability team is responsible for designing and delivering the complete pension retirement journey for our customers—across both Workplace Investing and Personal Investing—as well as supporting our Financial Advisors. Our goal is to enhance the customer experience by simplifying the withdrawal process and offering flexible engagement options, including digital, phone, and paper channels tailored to individual preferences.



A key part of our mission is to make the retirement journey intuitive and accessible, helping members better understand the complexities of pensions. By doing so, we support informed decision-making, encourage product crossover, and actively drive client retention and lifetime engagement.

About your role
The Senior Manager Business Analysis is a strategic leadership role within the Retirement Capability, accountable for shaping and delivering the end-to-end retirement journey across Workplace and Personal Investing channels.

You will lead a team of Business Analysts and act as a senior partner to Product, Technology, Operations, and Business leadership. You will ensure the delivery of scalable, customer-centric, and commercially impactful solutions aligned to enterprise strategy.

This role plays a critical part in defining capability direction, influencing investment and prioritisation decisions, and leading transformation initiatives that improve customer outcomes

📌 Ftc - Senior Manager Business Analysis (Gurugram)
🏢 Fidelity International
📍 Gurugram