JOB DESCRIPTION

As a Client Tax E-Invoicing Senior Associate within the Client Tax Operations utility, you will execute key business objectives, manage tax operations processes, and oversee e-invoicing compliance across multiple markets. You will analyze business requirements, draft clear user stories, and promote program working groups to resolve open questions, define interlocks, and shape estimates, build plans, and testing approaches. In partnership with global LOB Operations teams, you will execute e-invoicing services and own day-to-day operations as the primary point of contact for aligned countries and lines of business. You will ensure e-invoicing compliance obligations are met, maintain a strong client-centric focus, and keep stakeholders informed through timely and transparent communication. You will safeguard a strong, stable operational environment by maintaining robust controls, checks, and balances, and by ensuring adherence to all control procedures, applicable laws, and regulations. You will maintain thorough knowledge of end-to-end process flows, SOPs,



validation points, and demonstrate robust industry knowledge of international tax reclaims processing. You will influence technology roadmaps by recommending system enhancements and clearly articulating change management initiatives to stakeholders. You will develop and implement tools that improve quality and accuracy while identifying and executing process efficiencies in a controlled manner. You will make informed decisions in critical business scenarios to ensure accurate and timely completion of deliverables. You will collaborate with cross-LOB partners to deliver outcome-promoten improvements aligned to the strategic end state and the firm's control framework.

Job responsibilities
- Responsible for analyzing requirements and drafting user stories.
- Drive program working groups to resolve open questions and define interlocks, estimates, build plans, and testing approach.
- Partner with global

📌 Tax Operations (Mumbai)
🏢 JPMorganChase
📍 Mumbai