Job Summary:
Key Responsibilities:
- Handle incoming customer calls and resolve their queries professionally.
- Collect, verify, and process customer documents or forms.
- Maintain and update customer information in the company database or CRM system.
- Coordinate with the sales, operations, or processing team to ensure smooth workflow.
- Achieve daily/weekly call and processing targets.
- Prepare and maintain call logs, reports, and summaries.
- Ensure polite, qualified, and customer-friendly communication at all times.

Required Skills:
- Excellent verbal communication skills in English and Hindi.
- Basic computer knowledge (MS Office, Excel, CRM software, etc.).
- Strong attention to detail and accuracy.




- Good time management and multitasking abilities.
- Positive attitude, patience, and problem-solving approach.
- Ability to work independently as well as in a team environment.

Qualification & Experience:
- Minimum qualification: 12th Pass / Graduate (any stream).
- Experience: 0-2 years (Freshers can also apply).
- Prior experience in tele-calling, BPO, or processing will be an added advantage.

Job Types: Full-time, Permanent, Fresher

Pay: ₹6,000.00 - ₹8,000.00 per month

Work Location: In person

📌 Calling & Processing (Hinoo)
🏢 VINSFERTILITY
📍 Hinoo