1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT
- 2 Daily review of pending complaints
- 3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint
- 4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target
- 5 Arranging to send defective material back
- 6 Raising warranty claims wherever applicable
- 7. Submission of offers for NON AMC i.e Spares & R&S; as per company guidelines and policies and booking and billing the orders
Short Info:
- Posted: 239 day(s) ago- Location: BSH-Sakinaka- Qualifications: Diploma/ BE/ B.Tech- Experience: 2 Years - 0 Months To 6 Years - 0 Months
📌 Service Delivery (Saki Naka)
🏢 Blue Star India
📍 Saki Naka
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