Job Overview

We are hiring energetic and customer-focused Chat Support Associates to join a leading Multi-National Company (MNC) in Vadodara. In this role, you will handle real-time customer queries via chat, providing quick, accurate, and qualified resolutions while maintaining excellent service standards.

Key Responsibilities
- Promptly respond to customer inquiries via live chat support in a professional manner.
- Understand customer issues and provide accurate solutions or escalation paths.
- Maintain high quality, productivity, and customer satisfaction (CSAT) metrics.
- Document customer interactions and details accurately within the system.

Requirements & Qualifications
- Education: HSC Pass (12th Standard) or Graduate in any stream.
- Language Proficiency: Fluent verbal and written English communication skills.
- Typing Skills:



Excellent typing speed with high accuracy.
- Flexibility: Comfortable working in Rotational Night Shifts.
- Freshers with strong communication and typing skills are welcome to apply

Work Details & Perks
- Work Schedule: 5 Days Working with 2 Rotational Offs per week.
- Work Environment: State-of-the-art MNC infrastructure with a supportive and positive work culture.
- Growth: Ample opportunities for career advancement and internal growth.

Pay: ₹17,000.00 - ₹21,000.00 per month

Benefits:
- Provident Fund

Education:
- Higher Secondary(12th Pass) (preferred)

Language:
- English (preferred)

Work Location: In person

📌 Chat Support Associate (Gorwa)
🏢 Neelam Enterprise
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