Job Description (JD) - Collection / Recovery Executive

Position: Collection / Recovery Executive

Department: Collections & Recovery

Responsibilities:
Customers se due payments aur outstanding amounts ki recovery karna.

Recovery targets ko time par achieve karna.

Customer payment records aur follow-up details maintain karna.

Payment-related queries aur issues ko resolve karna.

Delayed payment cases ki reporting karna.

Company policies aur compliance guidelines ka palan karna.

Requirements:
Minimum 12th Pass / Graduate.

Positive communication skills (Hindi & basic English).

Collection, recovery ya customer service ka experience preferred.

MS Office aur basic computer knowledge.

Target-oriented aur negotiation skills.

Key Skills:
Communication Skills

Negotiation Skills

Customer Handling

Follow-up Management

Problem Solving

Time Management

Location: Lajpat Nagar Part 2

Salary: As per experience and company policy

Pay: ₹16,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Dept Agent Recovery (Lajpat Nagar)
🏢 Konexion back office
📍 Lajpat Nagar