Job Summary

Key Responsibilities
- Provide chat-based support to international e-commerce sellers.
- Handle customer inquiries and resolve issues within defined service standards.
- Assist sellers with account-related concerns, order management, and operational queries.
- Ensure accurate and timely resolution of customer issues.
- Maintain a high level of customer satisfaction through effective communication.
- Follow company policies, processes, and quality standards while handling customer interactions.

Eligibility Criteria
- Minimum 1 year of experience in an International Voice and Chat Process.
- Seller Support experience is mandatory.
- Excellent written and verbal communication skills.
- Strong customer service and problem-solving abilities.
- Positive interpersonal and communication skills.





Position Details
- Designation: Customer Support Executive
- Process: International Chat - E-commerce Seller Support
- Location: Jaipur (Work from Office)
- Salary: Up to ₹35,000 CTC per month
- Working Days: 5.5 Days per Week
- Shift: Rotational Shifts
- Transportation: Company-provided cab facility in Odd hours

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:
- Health insurance
- Provident Fund

Education:
- Higher Secondary(12th Pass) (required)

Experience:
- Customer support: 1 year (required)

Language:
- English (required)

Work Location: In person

📌 Customer Care Executive (Jaipur)
🏢 Skycom Jobs
📍 Jaipur