Job Title: Inside sales Associate

Location: Bangalore

Department: Sales

Employment Type: Full-Time

Working Hours: 9 Hours per Day (1hr Lunch break)

Weekly Off: Rotational Off

Salary Range: ₹3.5 LPA - ₹4.5 LPA

Job Summary

The Inside sales Associate is responsible for managing premium customer interactions, ensuring customer satisfaction, and building long-term premium customer relationships. The role involves handling premium customer inquiries, resolving issues, and supporting sales initiatives to enhance customer experience, retention, and business growth.

Key Responsibilities
- Handle customer inquiries and support requests via phone call.
- Build and maintain strong relationships with existing and potential customers.
- Provide accurate information regarding company products and services.
- Resolve customer complaints efficiently and escalate issues when necessary.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Achieve assigned sales targets and performance objectives.




- Schedule appointments and coordinate with stores or service centres.
- Maintain customer records and update relevant information in the system.
- Ensure a positive customer experience throughout the customer journey.

Required Skills & Qualifications
- Excellent communication skills in English (additional languages are an advantage).
- Solid interpersonal and relationship-building skills.
- Basic sales and negotiation skills.
- Customer-focused mindset with a service-oriented approach.
- Strong problem-solving and conflict-resolution abilities.

Key Competencies
- Effective Communication and Active Listening
- Customer Handling and Relationship Management
- Time Management and Prioritization
- Team Collaboration
- Adaptability and Flexibility

Preferred Attributes
- Prior experience in customer service, customer support, or sales roles.
- Basic technical knowledge and understanding of customer support processes.
- Ability to work efficiently in a fast

📌 Inside Sales Executive (Indiranagar)
🏢 IFIX India
📍 Indiranagar