Senior Customer Service Executive (Bidhannagar)

Senior Customer Service Executive (Bidhannagar)

15 Aug
|
iMerit Technology Services
|
Bidhannagar

15 Aug

iMerit Technology Services

Bidhannagar

iMerit is hiring

Eligibility & Requirements:
Experience: 1+ years ( Minimum) in international voice process preferably in US Healthcare domain
Qualification : 10 +2 and above
Mode of Employment: Full
- time, Work form Office
Location : Saltlake ( Work Form Office )
Office timings : 05:30 pm Onwards ( Evening -Night Shift )
Office Days : 5 days working
Immediate Joiners Required

Position Description:
- BPO International calling experience is mandatory
- Excellent communication skills
- Must have basic computer knowledge
- Flexibility to work in shifts (day/night/rotational)
- Willingness to work on weekends/public holidays (as per business needs).
- Customer-centric approach with problem-solving ability.
- Ability to handle pressure and extended shifts




- US Healthcare knowledge is preferred
- A.R callers (Added Advantage)
- US Insurance Eligibility & Benefit Verification knowledge (Added Advantage)
- Minimum 1 year of experience in any of the above criteria is preferred
- Exposure in handling US/ UK customers

(phone hidden)(Whatsapp only)

Job Type: Permanent

Pay: From ₹18,000.00 per month

Perks:
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Senior Customer Service Executive (Bidhannagar)
🏢 iMerit Technology Services
📍 Bidhannagar

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