JOB DESCRIPTION

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and energetic environment where every day brings new challenges and opportunities.

Job responsibilities
- Process, clear, and service transactions, adhering to established procedures and ensuring high-quality standards, including the extraction and verification of checks and remittances.
- Utilize knowledge of artificial intelligence and automation technologies to optimize transaction processes and enhance customer experience.
- Assist in resolving non-routine transactional issues by leveraging advanced knowledge of policies and procedures, and interfacing with other departments to research and resolve inquiries.
- Contribute to team development by providing coaching and mentoring to junior roles, fostering a collaborative and inclusive environment.
- Maintain up-to-date knowledge of market products, industry practices, and regulations to ensure smooth operation of transaction management.

Required qualifications, capabilities, and skills




- Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions.
- Strong communication skills and experience in conflict management as well as coaching and mentoring, with a focus on developing junior roles within a team.
- Developing proficiency in understanding and navigating market products, industry practices, and regulations.
- Demonstrated ability to handle non-routine transactional issues, leveraging policies and procedures to devise solutions.
- High school diploma or GED required.
- Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of

📌 Transaction Specialist (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru