Position: IT Administrator

Department: Information Technology (IT)
Location: Kochi
Employment Type: Full time
Reports To: Operations Manager / Management

Job Summary

YESTE Migration & Education Consulting Pvt. Ltd. is seeking a proactive and technically skilled IT Administrator to oversee the company's IT infrastructure, provide end-user support, maintain system security, and ensure uninterrupted technology operations across all departments.

Key Responsibilities

IT Infrastructure Management
- Install, configure, and maintain desktops, laptops, printers, scanners, biometric devices, and other IT equipment.
- Ensure optimal performance of all office hardware and software.
- Monitor system health and proactively resolve technical issues.
- Maintain asset inventory and IT documentation.
- Plan and recommend hardware upgrades and replacements.

Network Administration
- Manage LAN, Wi-Fi, routers, switches, firewalls, and internet connectivity.
- Monitor network performance and security.
- Troubleshoot connectivity and bandwidth issues.




- Coordinate with Internet Service Providers (ISPs) for issue resolution.
- Ensure uninterrupted network availability.

User Support (Helpdesk)
- Provide first-level and second-level technical support to employees.
- Support onboarding and offboarding of employees from an IT perspective.
- Maintain service logs and incident records.
- Ensure timely resolution of user-reported issues.

Zoho Administration
- Troubleshoot user access issues.
- Coordinate with Zoho support for technical escalations.
- Assist departments with system setup and optimization.
- Manage Microsoft 365 or Google Workspace user accounts.
- Create and deactivate user accounts.

Information Security
- Implement IT security policies and best practices.
- Ensure endpoint protection and antivirus updates.
- Monitor unauthorized access attempts.
- Manage password policies and user permissions.
- Ensure regular software updates and security patches.
- Promote cybersecuri

📌 IT Admin (Kochi)
🏢 YESTE Migration and Education Consulting
📍 Kochi