Job posting date

10/06/2026

Company Profile

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Designation/Title

Technical Account Manager - MSP

Job description

Responsibilities
- Virtual Machines (Linux/Windows)
- Azure Backup & Site Recovery issues
- Disk, networking, and storage failures
- App Services, ACR, AKS basic troubleshooting
- Perform operational tasks such as:
- VM provisioning, scaling, patching
- Backup validation
- Identity user issues (AAD)
- Storage account management
- NSG rule updates, diagnostics
- Execute runbooks and SOPs for recurring tickets.
- Assist with Azure Defender alerts and initial threat investigation.
- Raise and manage Microsoft support tickets when required.
- Work with L1 L2 L3 engineers for escalations and complex issues.
- Maintain documentation, knowledge base articles, and incident logs.

Technical Skills Required:
- Positive understanding of Azure Compute,



Networking, Storage & Identity.
- Experience with:
- Azure VMs (management, patching, backup)
- Azure Backup / ASR
- Azure Monitor / Log Analytics
- NSGs, VNets, Subnets, VPN/ExpressRoute basics
- Azure App Services (basic debugging)
- Experience in PowerShell or CLI scripting (basic/medium level).
- Understanding of security best practices, Azure Defender, Sentinel (preferred but not mandatory).
- Knowledge of ITIL processes (Incident, Change, Problem Management).

Desired Profile

Experience

Qualification

Grad - Engineer

Specialization

Compensation

Location

Mumbai

Contact Details

address

Telephone

+1 866 APPLY JOB

Company website

Job Reference Number

IFI/195

Date of closing of position

30/09/2026
- Done

📌 Sre / Tam / Sdm - Msp (Mumbai)
🏢 IFI Techsolutions
📍 Mumbai