About the Company:
UpThink is a Pune, India-based, all-inclusive partner offering solutions to online Higher-Ed colleges and K-12 institutions with a vision of accelerating success and delivering unmatched solutions for a student’s learning journey. We specialize in creating tailored digital learning solutions for institutions and course providers in North America.

Role & Responsibilities:
- Ensure timely login to shifts for real-time or offline responses to student queries/submissions
- Deliver clear and comprehensive explanations to aid students’ understanding via chat tutoring sessions offering high-quality student support
- Support the administration of courses by carrying out tasks relevant to the teaching platform (LMS) to help teachers and Teaching Assistants run the courses smoothly




- Assist in grading student submissions accurately, and offering constructive feedback in introductory courses within the set timelines
- Contribute to the implementation of internal projects

Qualification:
Graduate and/or Postgraduate in English, Mass Communication, Journalism, or Humanities

Experience:
0-5 years

Location:
Remote

Requirements & Skills:
- Knowledge of English concepts
- Knowledge of computer handling and MS Office / GSuite (especially Excel / Spreadsheets and WORD / Docx)
- Valuable communication skills
- Time management skills and attention to detail

📌 Junior Associate (India)
🏢 UpThink
📍 India