Job Title: Customer Service Executive

Location: Begumpet - Hyderabad
Shift : Day Shift

Experience: Fresher to 2 Years

Key Responsibilities
- Provide accurate information and resolve customer concerns in a professional manner.
- Maintain positive customer relationships and ensure high levels of customer satisfaction.
- Record customer interactions and update relevant information in the system.
- Coordinate with internal teams to address customer requirements and resolve issues promptly.
- Follow company policies and service standards while handling customer interactions.

Requirements:
- Education: Any Graduate (preferred).
- Experience: Fresher to 2 years of experience in customer service, customer support, or a related field.
- Language Skills: Proficiency in multiple languages is required.
- Communication:



Excellent verbal and written communication skills.
- Medical Knowledge: Basic understanding of medical terminology, healthcare processes, or the medical industry is preferred.
- Strong problem-solving and interpersonal skills.
- Ability to work in a fast-paced workplace and handle customer queries efficiently.

Eligibility
- Freshers with strong communication skills and a willingness to learn are welcome.

Work Schedule & Benefits
Monday to Saturday (2nd & 4th Saturday off)
Sunday fixed off + Indian festival holidays
EPF provided

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

📌 Customer Support Executive (Hyderabad)
🏢 GOLD SIKKA
📍 Hyderabad