URGENT HIRING | BPO TEAM LEADER (TL)

Company Name: Balwom Textiles India

Job Location: Gandhi Nagar, Delhi

About the Role:
Key Responsibilities
- Handle complete BPO team operations professionally
- Monitor daily calling performance and target achievement
- Guide, support, and motivate team members regularly
- Maintain team discipline, productivity, and work quality
- Handle customer escalations and support-related issues
- Prepare daily reports and performance updates
- Coordinate with management for smooth workflow
- Ensure proper follow-ups and team management
- Improve overall team performance and maintain a positive work environment

Skills RequiredStrong
- communication and leadership skills




- Excellent team handling ability
- Target-oriented and result-driven mindset
- Positive problem-solving and decision-making skills
- Basic computer and reporting knowledge
- Professional behavior and confidence
- Ability to work under pressure and manage team targets efficiently
- Experience Minimum 1-2 years experience as a BPO Team Leader / Team Handling profile preferred.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:
- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Telesales Team Leader (Gandhi Nagar)
🏢 BALWOM TEXTILES INDIA
📍 Gandhi Nagar