Job Title - Technology Manager

Preferred Location - Hyderabad, India

Full time/Part Time - Full Time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely current industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do

Essential Responsibilities:
Solution Architecture & Design
- Define and implement scalable, performant ServiceNow solutions that align with business needs.
- Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks.
- Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements.

Technical Leadership & Governance
- Provide architectural guidance and technical mentorship to ServiceNow developers and administrators.
- Conduct code reviews, technical audits,



and system performance optimizations.
- Establish governance policies for instance management, upgrades, and platform security.

Platform Development & Customization
- Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint
- Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs.

Integration & Automation
- Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server.
- Optimize workflows and automation using Integration Hub and Orchestration.

Collaboration & Stakeholder Management
- Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions.
- Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies.
- Communicate technical concepts effectively to both technic

📌 Technology Manager (Hyderabad)
🏢 Carrier
📍 Hyderabad