Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
- Primary Responsibilities:
- Reliability & Performance Engineering
- Support the reliability, availability, and performance of distributed systems across cloud, edge, and device
- Create and execute test plans, conduct requirements reviews, perform test verification and validation, analyze results and document results.
- Collaborate closely with multifunctional teams to determine quality and suitability of cable assembly products. Maintain records for test execution, schedule, and reporting
- Help define, measure,



and monitor SLIs and SLOs for services
- Identify reliability risks and collaborate with senior engineers on mitigation plans.
- Operational Excellence
- Participate in on‑call rotations and assist with incident response and post‑incident reviews
- Contribute improvements to runbooks, automation, and tooling that reduce alert noise and operational toil
- Help enhance detection, alerting, and response workflows
- Observability & Insight
- Implement and improve telemetry using OpenTelemetry, Grafana,splunk and related tools
- Build dashboards and tools that improve visibility into system health and AI service behavior
- Ensure observability data is complete, accurate, and actionable
- Collaboration & Best Practices
- Work closely with senior SREs, DevOps engineers, AI/ML teams, and platform engineers
- Comply with the terms and conditions of the employment contract, company policies

📌 Principle Capacity or Tech Performance Manager (Gurugram)
🏢 UnitedHealth Group
📍 Gurugram