Company: Alliance Broadband Services Private Limited

Experience:Minimum 1 year

Job Type: Full-time

Interview: Online via Google Meet / Microsoft Team or Offline

Salary: To be discussed during the interview.

Job Location: Vizag, Andhra Pradesh (Alliance Vizag Branch)

Language: Telegu, English & Hindi

Qualification:Minimum Graduation with CCNA / Networking knowledge.

The role involves troubleshooting customer connectivity issues, providing technical assistance, monitoring network-related problems, and coordinating with internal technical teams to ensure quick and effective resolution of service issues.

Key Responsibilities:
- Provide technical support to broadband and Internet customers.
- Troubleshoot internet connectivity, router, LAN, Wi-Fi, and basic network-related issues.
- Diagnose and resolve customer complaints related to broadband services.
- Provide clear and professional communication to customers regarding technical problems and resolutions.
- Support day-to-day ISP/networking operations as required.

Requirements:




- Minimum 1 year of experience in technical support, preferably in Telecom, Broadband, ISP, Networking, or a related industry.
- Good knowledge of CCNA and networking fundamentals.
- Understanding of TCP/IP, IP addressing, DNS, DHCP, LAN/WAN, routing, switching, and basic network troubleshooting.
- Knowledge of routers, switches, Wi-Fi, and basic network configuration.
- Strong troubleshooting and problem-solving skills.

What We Offer:
- Opportunity to work with a growing and established ISP company.
- Exposure to real-world broadband and networking operations.
- Professional and supportive work environment.
- Growth opportunities opportunities in the telecom and networking industry.
- Salary will be discussed during the interview, based on experience and suitability.

About Alliance Broadband Services Private Limited:
Alliance Broadband Services Private Limited is a leading Internet Service Provider with a Unified License Category A ISP, gr

📌 Technical Support Executive for Networking (Visakhapatnam)
🏢 ALLIANCE BROADBAND SERVICES
📍 Visakhapatnam