OVERVIEW:
The Sales & Admissions Advisor (India) is a Chennai-based, target-driven individual contributor role responsible for converting inbound parent inquiries into confirmed enrollments for Fueling Brains Academies in Canada, working MST-aligned hours. The role owns the full lead-to-enrollment journey via phone, email, and video consultations, working closely with Canada-based Centre Directors, Marketing, and Billing teams. This role is directly accountable for conversion outcomes and enrollment targets, delivered entirely through remote, virtual family engagement.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Lead & Pipeline Ownership
Own and drive inbound parent leads from first contact through to enrollment confirmation
Maintain accurate, up-to-date lead records in the CRM at every pipeline stage
Ensure timely, structured follow-up on all inquiries in line with defined response-time targets
Proactively re-engage inactive or aging leads to recover at-risk opportunities
Identify barriers to conversion and escalate systemic issues to leadership

Enrollment & Registration Conversion




Guide parents through program selection, registration steps, and required documentation over phone/email/video
Coordinate with Centre Directors on program placement, seat availability, and confirmed start dates
Ensure registration records are complete, accurate, and compliant before handoff to centre operations
Track and report on conversion rate, time-to-enroll, and drop-off points across the funnel

Virtual Family Engagement
Deliver virtual consultations and video tours to address parent questions and showcase programs
Represent the Fueling Brains brand consistently across all remote family touchpoints
Coordinate with on-the-ground Centre Directors when in-person follow-up is needed

Waitlist & Capacity Awareness
Maintain visibility of waitlists and available capacity by centre and program
Match parent demand to available capacity to maximize conversion and space utilization
Flag capacity c

📌 Sales & Admissions Advisor - India (Chennai)
🏢 Fueling Brains & FB Academies
📍 Chennai