JOB PURPOSE

To facilitate smart meter installation, O & M related activities that includes quality check and technical support for outsourced agencies
ORGANISATION CHART
Circle Incharge --> Supervisors --> Reports To --> Position TitleKEY ACCOUNTABILITIES
ResponsibilitiesKey Performance Indicators (KPIs)Facilitate outsourced agencies in their identified areas of operationsTechnical Support in various smart meter installation operations such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies Steer consumer interactions and enable quick resolutions of technical issues / grievancesGo-Live of Smart Meters as per timelineQuality ChecksKEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS

Outsourced agencies, consumers
INTERNAL INTERACTIONS

Zonal Heads, Supervisors, Stores Team
FINANCIAL DIMENSIONS

OTHER DIMENSIONS





EDUCATION QUALIFICATIONS

ITI / Diploma (Electrical)
RELEVANT EXPERIENCE

7 to 10 years of total experience (Mandatory to have at least 2 years on ground technical experience in meter installation)
COMPETENCIES
Consumer Engagement and Issue Resolution (Practitioner)
Meter O and M and Troubleshooting (Practitioner)
Stakeholder Liasoning (Practitioner)
Vendor Partner Management (Practitioner)
Quality Management (Practitioner)
Execution & Results
Teamwork & Interpersonal influence
Problem Solving & Analytical Thinking
Planning & Decision Making
Personal Effectiveness
Stakeholder Focus
Networking
Capability Building
Strategic Orientation
Social Awareness
Entrepreneurship

📌 Divisional In-charge (Hathras)
🏢 GMR Group
📍 Hathras