Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
RESPONSIBILITIES
◆ Product/Service Information




Provide advanced product/service information and respond to basic customer questions about the product/service.
◆ Customer Order Processing
Record and process custom/special customer orders, often dealing with ambiguous delivery expectations.
◆ Resolving Customer Issues
Respond to basic issue escalations promptly and appropriately; provide managerial approvals as required.
◆ Customer Relationship Development / Prospecting
Make calls (by telephone or in person) to allocated customers to develop current relationships. Act as a first point of contact for resolving customer queries and complaints.
◆ Customer Relationship Management (CRM) Data
Schedule follow-up actions and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
◆ Customer Needs

📌 CSE Engineer (Bengaluru)
🏢 Yokogawa
📍 Bengaluru