Job Description – Assistant Manager – Training

Location: Kolkata
Industry: QSR / Food & Beverage
Experience: 3 years relevant QSR Training Experience – Mandatory
Salary: Up to ₹8 LPA
Gender: Male
Travel: Outlet visits across locations required

Job Summary
We are looking for an experienced Assistant Manager – Training with solid hands-on experience in QSR / Food & Beverage training. The role will focus on training restaurant teams, ensuring SOP compliance, conducting assessments, and supporting new outlet openings and operational initiatives.
Key Responsibilities
Conduct induction, onboarding, refresher and skill-development training.
Train restaurant teams on QSR operations, SOPs, customer service, food safety, hygiene and product knowledge.
Develop training content, manuals, presentations, assessments and SOP modules.
Conduct practical and on-the-job training across outlets.
Identify training needs based on performance and operational gaps.




Coordinate with Operations, HR and Outlet Managers for training schedules.
Conduct skill assessments, training evaluations and outlet training audits.
Support new outlet openings, menu launches and operational transitions.
Coach managers, supervisors and internal trainers.

Requirements
Strong hands-on experience in QSR Training – Mandatory.
Experience in QSR / Food & Beverage industry – Mandatory.
Exposure to multi-outlet restaurant operations preferred.
Excellent communication, presentation, facilitation and coaching skills.
Strong understanding of frontline restaurant training and operational SOPs.
Willingness to travel across outlets for training, assessments and audits.
Graduate / Diploma in Hotel Management, Hospitality, HR, Training & Development, or related field.

📌 Hiring || Assistant Manager – QSR Training (Kolkata)
🏢 2COMs
📍 Kolkata