The Test Manager will take full ownership of the success of testing projects within the Global User Acceptance Testing (GUAT) department. This role is responsible for defining test scope, deploying and managing resources, scheduling defect triage calls, performing testing and publishing key test artifacts.
The successful candidate will interact closely with Global IT, Business, and Operations teams to deliver high-quality products to internal and external clients, ensuring all agreed service standards are met or exceeded. A strong commitment to continuous process improvement, operational efficiency, and a client-centric mindset is essential. The candidate is expected to foster a culture of the highest ethical standards, collaboration, and transparency within the team.
Primary Responsibilities
Project & Test Management
Project Ownership: Take end-to-end ownership of testing projects, including test estimation, milestone planning, and UAT execution.
Test Planning & Execution: Support Project Managers by contributing to comprehensive Test Plans, leading Test Readiness Reviews,



tracking progress, and delivering Test Completion/Summary Reports and Defect Reports.
Data-Driven Analysis: Manage, analyze, and synthesize vast data points (e.g., trade lifecycle data, financial instruments, and complex test metrics) to ensure comprehensive test coverage and accurate defect tracking.
Stakeholder Collaboration: Work closely with business stakeholders, technology suppliers, and operational support teams to understand requirements, resolve issues, and identify areas for service improvement.
Meeting & Triage Leadership: Lead defect triage and client calls, ensuring quick responsiveness and resolution of high-priority action items.
Reporting & Dashboards: Prepare and present high-quality MIS dashboards for strategic meetings with function owners and senior leadership, providing a transparent, strategic view of the testing process.
People & Team Leadership
Team Management: Manage and mentor

📌 Testing Analyst (Gurugram)
🏢 Citi
📍 Gurugram