Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a cooperative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.YOUR ROLE
In this role you will play a key role in:

Work closely with the customers (Global Customer Base) to answer questions about features and capabilities of our product, Interact with customers on/off-site to work on new product enhancements and configuration changes, implement new changes by using functional skills on customer environments.
Provide consultation on product features, review customer implementation and enhance the customer system for a better user experience.
Develop knowledgebase articles/training materials for both customer and internal staff to help them to become self-sufficient.
Provide technical & functional expertise, guidance, mentorship to team members.




Configure Icertis solutions to meet client-specific requirements. Collaborate with integration and technical teams to ensure seamless connectivity.
YOUR PROFILE

4 + years previous experience in an Application Support/Functional Consultant role.
Minimum 2–3 full lifecycle Icertis implementations in a lead consultant role.
Obtained ICI functional certifications
Excellent communication and customer handling skills.
Exposure to Windows Azure and Cloud Computing will be an added advantage.
Deep understanding of customer support processes and tools. Ability to follow defined processes.

WHAT YOU'LL LOVE ABOUT WORKING HERE

You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
You will get comprehensive wellness benefits including health checks, telemedicine, insurance

📌 ICERTIS CONSULTANT (Mumbai)
🏢 Capgemini
📍 Mumbai