About the Job
A ‘Better Together’ philosophy towards building a better world
Aligned Automation is a strategic service provider that partners with Fortune 500 leaders to digitize enterprise operations and enable business strategies. We believe we can create positive, lasting change in the way our clients work while advancing the global impact of their business solutions for a more optimistic and better world. We are passionate about building and sustaining an inclusive and equitable workplace where all people can develop and thrive. Enriched by our “4C’s” – Care, Courage, Curiosity, and Collaboration – our culture supports solutions that empower the possible.
Service Delivery Leader for AI-Led Digital Transformation (Solution Engineering & Delivery Ownership)
Experience: 15–17 years
Location: Pune
We are seeking a seasoned Service Delivery Leader for AI-Led Digital Transformation to own a customer delivery portfolio and serve as the key onsite interface between customer stakeholders and distributed delivery teams.
Reporting into Delivery Operations,



this role operates across Customer Delivery, Solution Engineering, AI/Data, Architecture, Presales, and Growth functions.
The primary accountability is delivery and value realization—translating customer priorities into executable plans, shaping solution designs, mobilizing capabilities, and driving initiatives to measurable business outcomes.
This is a hands-on, execution-focused leadership role, with strong emphasis on building solutions and driving delivery rather than coordination or governance.

Key Responsibilities
1. Customer Delivery & Portfolio Leadership – Primary Accountability
Own execution, health, and outcomes of the assigned customer portfolio.
Act as onsite delivery lead and trusted customer interface.
Translate priorities into transparent deliverables, plans, milestones, owners, and outcomes.
Drive execution through distributed teams ensuring quality, speed, and commitment adherence.
Identify and resolve risks

📌 Service Delivery Leader for AI-Led Digital Transformation (India)
🏢 Aligned Automation Services
📍 India