Position: Manager - Technical Infrastructure Specialist
Location: Jeddah
Position Summary
Seeking an experienced Technical Infrastructure Specialist Manager to lead and manage enterprise IT infrastructure operations across Data Center, Servers, Networks, Linux Platforms, Deskside Support, Security Operations Center (SOC), and Network Operations Center (NOC), Endpoint.
The role requires a strong leader with extensive technical expertise, operational excellence, stakeholder management skills, and a forward-thinking approach toward AI and Agentic AI adoption in IT operations.
The ideal candidate will be responsible for ensuring high availability, service reliability, SLA compliance, cybersecurity posture, and continuous improvement of infrastructure services while driving automation and AI-enabled operational efficiencies.
Required Skills & Experience
18-20 years of experience in IT Infrastructure Operations, Service Delivery, and Infrastructure Management.
Should have handled atleast 25+ team members in multiple technologies, helpdesk, server, network, cloud etc.




Should have strong experience in ITIL and ISO processes.
Should have core technical expertise in at least 2 technologies.
Should understand and worked on concept of Automation and AI.
Should understand Risk and compliance management.
Experience in Service Improvement Plan.
Preferably from IT service company such as Wipro, Cognizant, LTI, etc.
Must be from KSA Region.
Valuable communication skills.
Key Responsibilities
Infrastructure Delivery Management
Lead end-to-end operations of:
Data Center Infrastructure
Server & Virtualization Platforms
Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN)
Linux & Unix Platforms
Deskside Support Services
SOC and NOC
Storage and Backup
Service Delivery & SLA Management
Ensure availability and operational readiness of enterprise infrastructure.
Drive proactive monitoring, incident management, problem management, and root cause analysis.
Maintain system uptime, performance, capacit

📌 Manager - Technical Infrastructure Specialist (Bengaluru)
🏢 Datamatics Technologies
📍 Bengaluru