Domain and Product FDE

Role Summary HCLSoftware is seeking a Domain and Product Forward Deployed Engineer (FDE) to join the Incubate Delivery function. This role sits within the build pool and is responsible for customising and configuring Incubate solutions to deliver the specific business outcomes each customer engagement requires. The Domain and Product FDE acts on behalf of the client. They take the requirements and detailed design produced by the Value Owner and Context and Data Strategist and turn them into working solutions inside the product, designing workflows, configuring orchestrations, building workbenches, and implementing process-led use cases using deep product fluency and domain understanding. This is not a core product development role. The Incubate product and solution teams own the architecture, engineering, and roadmap of the core products. This role makes those products work in the customers setting, configuring, extending, and customising them to deliver the outcomes the engagement has been designed to achieve. In traditional delivery,



this would be recognised as a Product Specialist or Domain SME. In AI centred delivery, the distinction matters more. Solutions built on AI, orchestration, and agentic capabilities need people who understand both the product and the business domain well enough to configure intelligently without defaulting to unnecessary custom development, and without losing sight of what the customer is actually trying to achieve. The role requires the judgement to know when to configure versus when to customise, when to use product capability as intended versus when to extend it, and when to push back on a requirement that would be better served by a different approach. That judgement comes from combining product knowledge with practical domain understanding. Role Scope in Practice Design, configure, and build customer-specific solutions within Incubate products, including workflows, orchestrations, workbenches, agents, a

📌 Domain and Product FDE (Bengaluru)
🏢 HCLTech
📍 Bengaluru