JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.
Assistant Manager – Soft Services
Integrated Facilities Management – Work Dynamics (region, country)
What this job involves:
To provide comprehensive facility and contract management for the client, with a focus on continuous improvement.
To achieve financial and other targets established by the Facilities Manager.
Achievement of the Key Performance Indicators and Service Level Agreement targets
Floor Operations
Managing all outsourced service contracts and Jones Lang LaSalle personnel,



including inspections and quality management of service delivery – this includes all cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services.
Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
Routinely Inspect all contracted services to ensure performance measures are being maintained
Event Management, basic sets ups, coordination with internal client groups
Ensure Helpdesk service requests are attended to in time.
Effectively manage the mailroom services to ensure an on time deliverable system
Achieve client satisfaction to Client expectations.
Reporting
Daily/Weekly/Monthly reports.
Contribute to the Monthly Management Report

📌 Assistant Facilities Manager (Mumbai)
🏢 JLL
📍 Mumbai