15 Aug
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Consultant (US Shift) based in India.
This is a senior Salesforce consulting opportunity focused on optimizing CRM capabilities across Sales, Marketing, Customer Service, and Analytics.
You will own platform strategy, administration, automation, integrations, and continuous improvement initiatives aligned with business priorities.
The role combines hands-on Salesforce expertise with enterprise-level CRM governance, data quality, and stakeholder management.
You will also help shape AI-enabled CRM capabilities, including predictive insights, intelligent automation, personalization, and forecasting.
Working across business, data, and technology teams, you will translate operational needs into scalable CRM solutions.
The position offers the prospect to influence user adoption, improve business efficiency, and strengthen the organization's broader CRM ecosystem.
This role is ideal for an experienced Salesforce professional who can operate strategically while remaining close to platform delivery and optimization.
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Accountabilities
Own and manage the Salesforce CRM environment across Sales, Marketing, Customer Service, Analytics, and related business functions.
Define and maintain the CRM roadmap, platform priorities, and long-term strategy in alignment with organizational goals.
Lead Salesforce administration, configuration, automation, integrations, enhancements, and ongoing platform optimization.
Drive CRM data governance, data quality standards, validation processes, and reliable information management.
Partner with Data and Technology teams to support enterprise integrations, APIs, middleware, ERP connectivity, and AI initiatives.
Improve Salesforce workflows, dashboards, reporting, and business processes to increase operational efficiency and visibility.
Support lead lifecycle management, customer segmentation, campaign ex
📌 Salesforce Consultant (India)
🏢 Jobgether
📍 India