Role Purpose
Lead a team responsible for building and running one or more of our key SaaS products. You are responsible for appropriate organization structure made up of Individual Contributor Developers, Team Leads and Tech Leads.
Your working product team will be made up of members you line manage directly, as well as members from other teams managed elsewhere. You are expected to build solid working relationships and practices with members from Product, Quality Assurance, Design and DevOps.
Principal Accountabilities and Key Activities
Lead complex, strategic engineering initiatives, working across globally distributed engineering, product, operations and senior leadership teams.
Own end-to-end delivery of the team's projects — properly resourced, on schedule and within budget — managing cross-team dependencies, risks and trade-offs.
Hire, develop, upskill, mentor and retain a high-performing team of engineers and architects, and manage performance.
Drive adoption and governance of the agentic AI–enabled SDLC across teams, and evidence its impact on delivery.
Partner with Product and customer-facing teams to shape and prioritise product vision and roadmap.
Own the engineering quality, performance, security and compliance bar, ensuring the reliability, performance and responsiveness of product applications.
Ensure the team designs and delivers scalable, cloud-native, multi-tenant architecture, and contribute to estimation, system architecture and performance engineering.
Ensure robust release management across QA/UAT and production, with a healthy, repeatable release process and supporting documentation.
Report progress, challenges and risks to stakeholders at regular intervals.
Education, Qualifications and Experience
(Include skills and competencies required to perform the role competently)
Essential
Desirable
10+ years in software engineering, including proven experience leading and line-managing engineering teams
Track record of building, hiring and r
📌 Software Development Manager (India)
🏢 Coats
📍 India