The incumbent will be responsible for the end-to-end management of Export and Import document checking and lodgement, along with handling related sub-products and communications, in accordance with the Bank’s internal policies, SOPs, and applicable ICC guidelines. The role also includes ensuring that appropriate risk and control measures are effectively implemented and maintained. The scope of responsibility will cover all areas of Trade Finance across various business segments.
- Provide advice and consultation to commercial customers related to Export Finance, Export Payments, Document Checking, Letter of Credit Advising/Confirmation/Transfer, Collections, Risk Participation.
- Provide advice and consultation to Product Development Team with respect to Trade Finance activities in accordance with International Practices and ICC Publications/OPM/APPM/Local Rules and Regulations.
- Ensure all procedures that are developed comply with Bank Policy and Guidelines.
- Review customer complaints and take immediate action to satisfy them.
- Ensure MBOs are achieved on time.




- Exercise due diligence in checking applications particularly for Priority Customers, High value transactions, request for Back-to-back Letters of Credit/ Red clause letter of credit.
- Ensure SLA adherence. All processing should be as per SOP/OPM’s and UCP/ISBP as applicable and approved as Product Program. Charges recovery to be as per the extant guidelines.
- Perform sanction checking of relevant parties in documents, checks related to TBML
- Handle Commodity Trade Operations documents
- Ensure no unattended reconciliation entries pending in Nostro or Internal accounts on daily basis.
- Ensure cross skilling for entire team in at least 2 more products.
- Multi-discipline, multi-cultural workforce involving financial and non-financial processes across UAE & IBG
- Competitive setting, constant endeavor to maintain edge in the market, Quality of service is the key in this model, has to cater to diff

📌 Manager FTC Ops (Bengaluru)
🏢 Mashreq
📍 Bengaluru