Experience: 3 Years Overall Experience (Minimum 1 Year Relevant Experience in Forescout NAC)
Qualification: B.E./B.Tech (Computer Science, Information Technology, Electronics & Communication, or related field)
Location: Gurgaon
Job Summary
We are looking for a motivated and technically skilled L1 Engineer with 3 years of overall IT experience and at least 1 year of hands-on experience in Forescout Network Access Control (NAC) solutions. The candidate will be responsible for monitoring, troubleshooting, and supporting NAC infrastructure, ensuring endpoint visibility, compliance enforcement, and network access security.
Key Responsibilities
Forescout NAC Operations
- Monitor and maintain Forescout NAC infrastructure.
- Perform daily health checks of Enterprise Managers and Appliances.
- Monitor device classification, compliance status, and policy enforcement.
- Investigate and resolve L1 incidents related to NAC operations.
- Escalate unresolved issues to L2/L3 teams as per SLA.
- Assist in onboarding recent network devices and endpoints into NAC.
o Switch integration issues o RADIUS and 802.1X authentication issues
o SecureConnector connectivity issues
o WLAN connectivity issues.
o Guest Access Management related issues.
- Validate network visibility for managed and unmanaged endpoints and no unauthorized device should connect to the infra network.
Policy Management
- Assist the tea, in implementation of NAC policies and rule updates.
- Monitor compliance policies for:
o Antivirus/EDR solutions
o Operating system compliance
o Network access control enforcement
- Validate policy impact and report any anomalies.
Reporting & Documentation
- Generate daily, weekly, and monthly operational reports.
- Mai