We are seeking a talented individual to join our Health Operations team at Mercer.
This role will be based in GGN / Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.
Manager / Lead Specialist –
US H&B; Consulting
We will count on you to:
- Assist lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
- Become steeped in the details and documentation of a clients’ current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods
- Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations
- Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team
- Aid in developing open enrollment benefit guides
- Engage with client vendors regarding client deliverables,
documentation and data, and issue resolution
- Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
- Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
- Monitor day-to-day client interactions and offer support or escalate appropriately
- Support with client compliance requirements
- Manage and maintain client documentation and data files
- Use Mercer’s proprietary tools, templates and best practices
- Interact daily with US-based core client team members
- Peer Review of the work done by Global Analyst (Level C)
Note: Applicants should be flexible working in shifts
What you need to have?
- Prior 8+ years of work experience in US Healthcare and Advantages background.
- Relevant Experience: 7+ years o
📌 Manager / Lead Specialist - H&B Consulting - US Healthcare (Noida)
🏢 Mercer
📍 Noida